All Ireland Institute for Hospice and Palliative Care



An independent evaluation of Voices4Care was completed during 2015 by Ulster University.

The overall aim of this project is to evaluate the implementation process and contribution of Voices4Care initiative within the context of the AIIHPC framework.

A mixed methods approach was adopted, comprising of four strands of work:

  • Strand 1: Review of the literature
  • Strand 2: Secondary Data Analysis
  • Strand 3: Focus groups with Voices4Care participants
  • Strand 4: Key Stakeholder interviews

The key recommendations arising from the report are:

  1. Continuation of Voices4Care alongside the maintenance of support to enable the forum to evolve.
  2. Work with key stakeholders in the sector to seek to ensure that user involvement is incorporated at various levels and within the overall culture of an organisation.
  3. Capitalise on the expertise, knowledge and skills gained to date and use the learning to inform future user initiatives and plan for the future.
  4. Promote the Voices4Care’s role and outputs regionally and nationally
  5. Ensure greater diversity amongst new patient / public members especially from ‘hard to reach audiences’.
  6. Identify and agree on consistent and robust ways to assess the impact of involvement.
  7. Consider the need for on-going resourcing of user involvement and subsequent costs.

To find out more read the full Evaluation Report on the Voices4Care Initiative

All-Ireland Institute of Hospice and Palliative Care at Our Lady's Hospice and Care Services, Harold's Cross, Dublin 6. Tel: +353 (0)1 491 2948. Email: [email protected]